číslo produktu:107520
rezervujMeasuring Performance for Business Results
Rok vydania: 1994
Vydavateľ: Springer
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O knihe:
This book shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in Total Quality Management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance measurement and its impact on financial results. A variety of performance measures are covered, including benchmarking, a key measure of competitiveness.
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